Policies

All appointments must be booked online

Walk-ins are not available

Appointments are reserved specifically for you

Payment is required at the time of booking through Square

All pricing is listed within the booking system

Services are not confirmed without payment

All services are performed on clean, pre-washed hair.

• Shampoo services are not offered

• Hair must be fully detangled

• Hair must be ready for styling upon arrival

Clients who arrive unprepared may be:

• Rescheduled

• Or subject to adjustments based on time availability

👉 View Full Prep Guide

• Please arrive on time for your appointment

• Late arrivals may result in:

  • Shortened service

  • Or rescheduling

✨ This ensures all clients are serviced on schedule.

Clients who fail to show for their appointment may be required to:

• Rebook with full payment

• Or may be restricted from future bookings

• Rescheduling must be done in advance through the booking system

• Same-day changes may not be accommodated

• The studio is located within a secured, keycard-access suite

• Entry is granted at your scheduled appointment time

• Clients must arrive on time to be admitted

To maintain a calm, private environment:

• Additional guests are not permitted unless being serviced

• Children are welcome

• Light refreshments are available

• Clients may bring food

• Please be mindful of cleanliness

By booking an appointment, you agree that your service may be photographed or recorded for brand use.

If you prefer:

• No face shown

• Or specific angles

Please let your stylist know.

For the safety of all guests and staff, the studio is equipped with audio and visual recording.

Uptown Hair Studio reserves the right to:

Refuse service if policies are not followed

Adjust services based on timing and preparation